For fire and smoke mitigation contractors
Smoke doesn’t photograph well. Your file has to prove it anyway.
Odor, residue and migration are real work that leaves little to see.
① We know the problems
Invisible damage, visible reductions.
Smoke migration into cavities and HVAC is real and hard to show. Without documentation it gets cut.
Cleaning vs. replacement fights.
You say replace, the adjuster says clean. The winner is whoever documented the surface condition.
Contents disputes.
Hundreds of items, each one a potential argument.
② What it costs
$77,000
Illustrative: 60 fire jobs a year × $12,900 national average repair (Forbes Home) × a 10% documentation gap.
③ A better way
| How it’s done now | How it’s done here |
|---|---|
| General room photos | Surface-by-surface condition captured in sequence |
| Odor noted, not measured | Treatment passes logged with method and date |
| Contents listed at the end | Contents documented as they’re handled |
④ Your life after
- Replacement calls backed by condition records.
- Contents with a clean chain of handling.
- Treatment work that shows up on paper.
⑤ Standards
- IICRC S700
- IICRC S500 (suppression water)
- OSHA respiratory protection (29 CFR 1910.134)
- 10 CCR §2695
⑥ Your product
ClaimTrak
Insurance work, from first call to final payment.
Mitigation and buildback. One claim, one file.
See ClaimTrak →Also rebuilding? Buildback is included in ClaimTrak.