For water mitigation contractors
The adjuster cut four drying days because your moisture log had a gap on day three.
You did the work. You can’t prove it.
① We know the problems
Readings taken, never logged.
Your tech checked the wall. Nobody wrote it down. At review, an unrecorded reading didn’t happen.
Equipment days questioned.
Four air movers for six days reads like padding without a daily reading showing the wall was still wet.
Category challenged.
You called it Cat 3. The file shows a photo of a supply line. Now you’re arguing.
② What it costs
$76,000
Illustrative: 200 jobs a year × $3,800 average mitigation invoice (HomeAdvisor, 2025) × 10% — the low end of the 10–20% documentation gap Cleaning & Restoration Magazine describes as “normal.” Your numbers will differ. The shape won’t.
③ A better way
| How it’s done now | How it’s done here |
|---|---|
| Tech decides what to photograph | The app names the shot and the area |
| Readings on a notepad, maybe | Readings logged by location, every visit |
| Equipment count from memory | Equipment calculated from the drying plan and confirmed daily |
| Category argued after the fact | Source documented before anyone steps in |
④ Your life after
- Close-out done before the truck leaves the driveway.
- Equipment days backed by a reading for every day billed.
- The full file in one click when the adjuster asks.
⑤ Standards
- IICRC S500
- Category 1/2/3
- Class 1–4
- Psychrometric monitoring
- California Fair Claims Settlement Practices (10 CCR §2695)
⑥ Your product
ClaimTrak
Insurance work, from first call to final payment.
Mitigation and buildback. One claim, one file.
See ClaimTrak →Also rebuilding? Buildback is included in ClaimTrak.